Shipping policy

Shipping Policy

Thank you for shopping with Truunex.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days
• Canada: 5–12 business days
• Europe: 5–12 business days
• Australia & New Zealand: 7–15 business days
• Rest of the World: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs processing or carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Customs & Import Taxes

International customers may be responsible for customs duties, import taxes, or other local fees imposed by their country.

These charges are not included in the purchase price.

Shipping Delays

While we strive to deliver all orders on time, Truunex is not responsible for delays caused by:

• Customs clearance
• Weather conditions
• Carrier disruptions
• Force majeure events